REFLECTOR: Help with MT Propeller Shipping

[Mike Wilson]

Thanks to all who responded to my post, "To MT or not to MT".  
Obviously many Aerocomposite aficionados in reflector land, but no one  
who spoke up for the alternative.

Before I go any further, let me speak out to this current situation of  
customer service.

On Monday morning I phoned the factory concerning my damaged prop and  
what to expect in the way of service options from MT in Deland. Scott  
Baker received my call with much enthusiasm and thoroughly explained  
my options. He asked for propeller photos with the damaged area and  
before was lunch was calling me to inquire as to the delay in  
submitting them. By three o'clock  I had spoken with Scott, Baker,  
Scott Swing, Ken Baker and Ken Mischler all who made various attempts  
at helping me iron out the situation. Flat economy or robust, that is  
what I deem as great customer service. Thanks Gentlemen!


Based on this service it appears I need to return my prop to Florida  
for repair and possibly for overhaul work. Here's what I don't know.  
How is this propeller crated when shipped out from or returned the  
factory? Anyone happen to have an MT box laying around that they could  
provide the physical dimensions? Finally anyone out there have a MT  
constant speed they might be willing to rent while I await my repair?

Kind Regards
Mike Wilson
Maumelle Arkansas


PS - I have decided to repair this MT as well as order a new  
Aerocomposite model. So anyone looking to buy a next to new MT in the  
very near future stay tuned.

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